computer freezes at start up screen and in safe mode...Please help!!?

Question

I have a dell inspiron E1705 laptop that is 4 years old. Yesterday, it froze and I had to hold down the power button to turn it off. Now everytime I start it, it goes throught the password page and all the way to the main page with my icons and freezes. Everythin looks fine but the cursor is unable to click on anything and it sometimes beeps once and completely freezes. I have tried to start it in safe mode. but it freezes with a black screen when I try that. Any ideas? The only thing that pops up admormally is (transferAgent.exe which says it failed to initialize properly). Can I get a harddrive case to make it into an external in order to get some files off of it? That is my biggest problem because I need two small files off of it by Monday. Thanks alot!

Answer 1

The Windows operating system constantly refers to the registry to get information about all of the components such as hardware and software which are installed on the computer. The registry tells Windows what to do and how to access the various programs, files, and processes.However, the registry can contain bad information which sends Windows off doing useless tasks or running unneeded routines. Sometimes errors occur including the freezeing. Other times the system slows down. Because of the sheer number of factors that can affect the registry, there’s no one size fits all approach. You can’t just go into the registry and remove the bad information because it’s nearly impossible to decipher which information is good and which information is bad. That’s a job better suited for software. I should like to commend Registry Easy http://computer-e-book-money.com to you ! You can try ! Good luck!

Answer 2

The problem of accessing your original hard drive may be difficult if the hard drive is the problem, You need to remove the hard drive and attach it to a good working computer, usually a desktop. This may to a little too complicated for a novice, so find a knowledgable. This is the fastest way to get data off the old hard drive. If this doesn't work, your old hard drive may be too far gone and you may need an expert to recover your files.



After this you can buy a new hard drive for your Dell and reinstall Windows.

Answer 3

http://www.newegg.com/Product/Product.aspx?Item=N82E16812156101&cm_re=usb_drive_adapter-_-12-156-101-_-Product is one such adapter, Micro Center sells them too. (For temporary use I wouldn't bother with a case for the extra $10 or $15.)