An update, one of many(who knows which one)that cannot be deleted or "system restored" to a time befor it. My search about this has found that many, many people, are dealing with this problem. Unfortunatly no proposed solutions have worked for me. It goes like this: under sound and audio devices(all greyed out"no audio device"), updated, unistalled,reinstalled, rolledback drivers(nothing),checked if on in bios(no prob). Everything that i need for sound is there! This was months ago when i lost sound, and having no luck in correcting the issue, I saved what i could and reformatted my laptop and reinstalled xp home. Now back to service pack 1 and with full sound again! Four days ago I tried updating again, thought i needed to have sp2 since sp1 is no longer suported or updated. No sound, once again! Now narrowed it down to"plug and play software device enumerator" it says "device not workng-cannot load drivers" then I accidentally deleted it!! how do i get it back and and working right?