Computor crashing multiple times a day. hp service truesuite bex error?

Question

i have n clue whats going on but the computor is crashing often and hard and it happens every time there is a error with this




Description
Faulting Application Path: C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe

Problem signature
Problem Event Name: BEX
Application Name: TrueSuiteService.exe
Application Version: 5.3.0.194
Application Timestamp: 4df09290
Fault Module Name: TrueSuiteService.exe
Fault Module Version: 5.3.0.194
Fault Module Timestamp: 4df09290
Exception Offset: 0001280a
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 8383
Additional Information 2: 83833d69ddc79ca84fc7777181a211cb
Additional Information 3: 23b4
Additional Information 4: 23b4e8edb85c2969491f6c040763802a

Extra information about the problem
Bucket ID: 2374881422

Answer 1

go to Hp customer service web site below or email Hp and give them the crash report which is this

Description

Faulting Application Path: C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe



Problem signature

Problem Event Name: BEX

Application Name: TrueSuiteService.exe

Application Version: 5.3.0.194

Application Timestamp: 4df09290

Fault Module Name: TrueSuiteService.exe

Fault Module Version: 5.3.0.194

Fault Module Timestamp: 4df09290

Exception Offset: 0001280a

Exception Code: c0000417

Exception Data: 00000000

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 8383

Additional Information 2: 83833d69ddc79ca84fc7777181a211cb

Additional Information 3: 23b4

Additional Information 4: 23b4e8edb85c2969491f6c040763802a



Extra information about the problem

Bucket ID: 2374881422

Answer 2

Uninstall the TrueSuiteService. Download the latest version from HP's site and then reinstall.

Answer 3

Truesuiteservice