Problem when I install a toolbar program!! Help?

Question

When I wanna instal any program on my toolbar it won't!!
When I go to the website of what ever I wanna install I follow direction, and I get the yellow bar at the top and I click "Install ActiveX Control" then the install button but after that nothing happen I just get this small little sign of a screw with a red mark on the bottom of the screen on top of the taskbar it says "manage add-on" when I click it I get this box of add-ons that are on my computer,I don't know what to do after that, I know that the program's won't install because of this add-on thing but how do I get it to work? please!!

Answer 1

first off all u shouldnt be installing every active X control available on the internet.. there is really no need for anytool bar ur installing to use active X in the first place. It's most likely not from a trusted source and is corrupted or infected. These tool bars provide no extra functionality and honestly slow ur browser down,,, I've seen on many occasions the entry point for some virus on a PC being the tool bar some user installed,, if it's not from a trusted source DO NOT INSTALL IT... active X gives ur browser permission to grab resources outside of the browsers permisson space,, and thats not good if u dont trust the application grabbing it

Answer 2

The screw icon represents the fact you are "screwed". It is malware which has infected your system.



Depending upon the severity of the infection your security solution may be able to handle it with a full and complete scan. However, if you have security software installed and it failed to pick this up, then I doubt it will pick it up after the fact. It is still work a try, so scan your system fully right now.



Now, if you do not have a security program on your system, this malware is not going to let you download anything which will aid in cleaning it off your system. If you had a higher level of computer experience I would instruct you to use a different computer, download HijackThis, perform a scan and then post that scan at a HijackThis forum where an expert in the removal of malware would then provide further instructions on how and what to delete.



What I am going to encourage you to do is take your system to a reputable repair shop and have an expert assist in cleaning your system. I can't begin to tell you how much this might cost, it could be a little it could be a lot. If you take it to a smaller shop you stand a better chance of getting more for your money, because the smaller shops are in competition with the large "big box" shops and so really need the business. Because of this they tend to charge less and provide more.



Once you get your system back be sure to download and install a good anti-virus and anti-spyware security suite. If you are using lots of social networking sites, applications such as Limewire or Bear Share, going to other questionable sites and downloading a lot of different files, you should purchase a good security suite and not use the free ones.



The free security applications are good for normal surfing of the web, email, etc, but not for more risky habits.



Good luck and please have a nice day.

Answer 3

Are you talking abt the toolbar on your internet explorer or the one on the desktop. You need to be a bit more clear in your question !!