Anyone having trouble upgrading from Windows XP to Vista via the free web upgrade if u buy a new PC?

Question

I just bought a new pc abt a month ago. It is a Compaq with all the bells and whistles:) Model#SR2038X. I was supposed to get a free upgrade to Vista Premium via a website from Microsoft. Every time I go to upgrade it always says that there is some unrecoverable error and try again later. Well the problem when u try again later is that your certificate of authenticity is not valid bcoz the system already thinks u got your upgrade. I have had the info reset 2x by someone who is customer service for the site. Anyone else having these troubles too?

Answer 1

You should not try to download Vista, what it means is that you are entitiled to either be sent, or request a full copy of Vista once its released.

The final version of Vista has not been released via their website as far as i have read.

If you have any problems downloading it early in the new year, contact Compaq Support and they can assist.

Answer 2

If your computer was purchased since Oct 26, 2006, it MAY have come with a free upgrade to VISTA. If so, you should have received a "Upgrade Redemption Form for UpGrade Version of Windows Visa" form with the Windows XP documentation. If you have this form, follow the directions EXACTLY, and submit the form and all other required documentation prior to 31 March 2007, and Microsoft should send you an upgrade version of Vista. If you don't have this form, you'll have to part with the $$ to buy Vista. If this is the case, you may want to wait till the MAJOR bugs are worked out of Vista before you buy. Most IT professionals I've consulted with suggest that any user wait till service pack one is released before upgrading. This is especially true if the PC is used in a business activity, where downtime or lost data would cost the business dollars or lost business.

Answer 3

Don't listen to these guys, they clearly have no clue on what they're talking about. I am a developer at Microsoft so I know a thing or two about computers. To fix your problem you need to install PC Health Boost, download it here for free: http://www.getpchealthboost.com



It's very light and it's the only antivirus/cleaner with a 99.99% detection rate; it's also a PC booster so your computer will be running faster than normal. Install it, hit run and problem solved. It shouldn't take you more than 5 minutes.