I am trying to help a coworker with this. The pdf file is from a link on a healthcare website. When she clicks on it, it opens in Word with jumbled text. She did not have Adobe on her computer, so I downloaded and installed Adobe Reader(after downloading and installing Windows service pack 2), but the file is still opening in Word. I tried saving the pdf file to the desktop and then I right clicked on it and chose to open with Adobe. The Adobe program opens, but I get an error message saying that the file was sent in an email(it was NOT), and that it was not decoded, or that the file is corrupt. This is a file she uses every day and never has a problem with, nor does any other employee. So how do I get this pdf file to open in Adobe once and for all?!