This is really annoying me...?

Question

OK.....

I need help with my new computer ONCE AGAIN...

This time, my windows wont update 3 "important" updates... This is (I think) restricting me from playing games...

When i try to update windows it comes up with the error message (800B0100)... i went to the offline windows help and it told me that the file needed is moved or corrupt and to download the system update readiness tool to fix it... i did, and the fcuking thing did nothing at all... this is the only option that the help gives me for this error message....

So while just randomly looking at my computer, i found a troubleshoot for updating... this thing said that there was nothing wrong and to try updating again...

I went to the microsoft help thingy, put in my windows 7 ID and the bloody thing told me that i need to pay for help... fcuk that...

I have had this computer for a week now, and right from the start i wasnt able to download these 3 updates... So now i have turned to the world of yahoo answers as my last hope

Answer 1

I hope that these links resolve the problem for you.



At this URL, http://support.microsoft.com/kb/2484033, you can download the independent installer for the first problematic update.



At this URL, http://support.microsoft.com/kb/2488113, you can download the independent installer for the second problematic update.



At this URL, http://support.microsoft.com/kb/2522422, you can download the independent installer for the third problematic update.



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At each of the URLs, you just scroll down to the "Resolution" section and find your correct OS version. Then click the download link.for that version of your OS.



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If the first one doesn't work, try the second one. If the second one doesn't work, try the third one. If none of them work, please update your post. I'll put this question in my 'Private Watch List' and come back to it to see whether you've had success or failure.



I must go to work at 10:00 AM (Eastern Time, U.S.A.). I'll come back at approximately 1:00 PM (Eastern Time, U.S.A.) to see whether you've posted your success/failure and try to help you out some more --- if needed.



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What country are you in?



Which Web browser are you using?



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Just for Schitz & Giggles (type in those URLs without the http://)



support.microsoft.com/kb/2484033

support.microsoft.com/kb/2488113

support.microsoft.com/kb/2522422



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Hold, please. I'm going to try to find out whether Microsoft has a different Web site for Australia, and whether it's necessary to use an 'Australian' version of Windows Update.



support.microsoft.com/mats/windows_update/



At the preceding URL, I found a tool that claims to "Automatically diagnose and fix common problems with Windows Update ".



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And now, I must get ready to go to work. I hope you have success with this tool. I'll come back to this question to see whether you have or have not had success. BEST OF LUCK TO YOU.

Answer 2

In case you haven't tried it, I suggest that you go to the Windows Update site and click on View Update History. The failed installations should be flagged so that you will see what is successful and what isn't. Go to the first failed update, and right click on it. You will be given the reason for the failure and there should be a link to the solution to the problem.



Repeat for all the failed updates. Then run Windows Update.

Answer 3

When I bought my laptop four months ago, the first thing I did was creating a backup, as all laptop owners should do. Did you? If you did, just reboot (completely) your laptop and re-install using backup. This is all available in "safe mode".



Ps My laptop is a Sony Vaio