IPod Problems: Grey Exclamation marks, can't transfer mp4 video files to iPod.?

Question

1. I used to be able to convert avi to mp4 and transfer it to the iPod but that doesn't work anymore. How do I fix this?

2. Also, All the songs on iTunes now have a grey exclamation mark and the songs now say, "The song _____ could not be used because the original file could not be found. Would you like to locate it?" (This may be because I moved most my music to an external hard drive)

The songs on the iPod will play but won't play in iTunes.

Should I just delete everything on the mp3 player and add everything all over? This will take forever as I had to add album artwork for most of he albums.


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The biggest problem is not being able to add MP4 files like I used to be able to.

Answer 1

I don't know about the video file problem... You didn't give enough info... As for the songs not playing, unless you keep the music files in the EXACT same location as they were when you first imported them into itunes, they won't play. Even if you didn't move them, but renamed the folder, they still won't. It's annoying, I know. I don't know any way around this other than to move them back to where they were before, or when it says, "This file cannot be located," just find it in it's new location and tell itunes that's where it now is...

Answer 2

Number two is easy, your itunes library is synce to the files on your hard drive itunes doesnt really keep a seperate copy. So when you moved the files off your harddrive, itunes lost that link and so it can no longer play the music. You'll need to simple put them back. If you put them back in the originaal file as they were the files in itunes will automatically re-sync and they will work just fine. Number one could several things, when i run into this it as always been because the video weren't in the correct codec of mp4. (Codec refers to the different variations of a format) The new ipod classic will play h264 which is a hidef codec or mp4. However, some video files say mp4 but they have a h264 codec and sometimes won't play on the classic. There are other mp4 codecs that the classic won't play. The ipod w/video (not classic) will NOT play the h264 codec. The songs on your ipod will play because they are copied to your ipod and itunes runs off the PC HD and sense you moved them it lost its link to the files. You DO NOT need to re-download everything onto the ipod!Just return the files back to your HD and itunes will run fine. The file format situation is a matter of conversion. Try re-converting the files to just mp4 with an mp4 codec, it you can.

Answer 3

before you download a song from limewire and stuff you have to save it as a file so your computer can track it and then and it won't be lost again.............it happened to me

Answer 4

look dor the files where u saved all your music or put the cd's back in

Answer 5

wait they make mp4?

well i dont htink it will work at all

Answer 6

I found a source that will help you! Please check it!

Answer 7

sucker!!!!!!!