Question:
What more do I need for to play my Quicktime movie?
LongLiveFrodo
2009-06-12 13:57:55 UTC
This message appears when trying to play a QuickTime movie I was given:

"Additional software is required to playback this media. It may be available from the QuickTime Components page. Make sure your internet network connection is active, then click to continue button to check for the software".

Clicking the continue button launches me into a page that lists several products, but I do not know which product I need.

How do I get the software I need? Alternatively, what is the easiest way to convert the file to a format I can use?

Here is some more info about the problem symptoms, the movie file, and my system.

When I try to open the file in iTunes, I hear audio, but see no video.

When I tried to import it into Sony Vegas Movie Platinum 9.0, I get four audio tracks, but no video.

Here is some information about the movie file from Movie Inspector:


--------------------------------------------------------------------------------
Format: DVCPRO HD 1080i60, 1920 x 1080, millions
16-bit integer (Little Endian), mono, 48.000 khz (this line appears four times)

Movie FPS 29.97

Playing FPS 29.97

Data Size 1.90 GB

Date Rate 118.17 mbits/sec

Normal Size 1920 x 1080 pixels

Current Size 1920 x 1090 pixels

--------------------------------------------------------------------------------

I am using Windows Vista Ultimate, Quicktime version 7.6.2, Itunes 8.2.0.23, HP Pavilion dv5 notebook PC.
Three answers:
Ian
2009-06-12 14:11:46 UTC
Hey just install some codecs. I recommend installing Divx, Xvid, and try the Divx Converter. Also try opening it in windows media player or a different player. Good luck
?
2017-01-15 11:00:02 UTC
Quicktime sotware for homestead windows is poorly designed. The Uninstall characteristic on no account eliminates each and all of the information and registry entries linked with Quicktime. on your case, the internet Explorer Quicktime Plug-In. with out quicktime even being on my computing gadget, i'm able to decide for to receive a Quicktime .Mov document and play it in VLC participant. So, all and sundry can wreck out with accurately stripping their homestead windows structures of Quicktime.
2009-06-12 14:03:41 UTC
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