Question:
spyware and virus problem on my computer. need help fast!?
anonymous
2010-02-09 16:22:27 UTC
Ok so I was on facebook when I get this inbox message from my friend. I go to view the message and see that it has a video attached to it. When I go to click on play a new window pops open and a virus is downloaded to my computer. Sounds crazy right? Well apparently his account may have been hacked into. Now I have a virus on my computer and all sorts of crazy pop ups with programs and stuff that I did not download. the computer does random stuff and according to the system it is only running on 10% computer knowledge. I dont know what to do. I go online and get a message that says windows has encountered a problem and must close. I dont know what to do. When i load up my computer it pops up a message that says- your computer has been infected with 100's of of viruses that somone is using to track your personal data.

I am forced to unplug my interned wierless card and to use the computers at school instead. The system also says I was infected with worm win 32 from windowsand net sky was detected on my machine.

Is there a free ware spyware and virus protector that can help me scan for and remove all my viruses and spyware problems? Please. thanks
Six answers:
Shadow
2010-02-09 16:29:00 UTC
Okay. I have a few free things that my computer teacher recommended to us.

Here is Malware(Virus) fighting software that can be downloaded for free;



http://www.malwarebytes.org/

http://free.avg.com/us-en/homepage

http://www.avast.com/free-antivirus-download



Also here is a good download for cleaning your hard drive and keeping it well kept;



http://www.ccleaner.com/



These are all free and are used by me, They are great and will keep you virus free~
?
2016-08-25 09:02:50 UTC
2
Harley Drive
2010-02-09 16:30:43 UTC
Sounds like a rootkit virus it can hijack your browser but without any windows open it can send you to advertising sites etc.These things can disable normal antiviruses and anti malware. Download "rootkit revealer" from Microsoft or Sysinternals and run it, Go to Task manager and under processes see if there is an oddnamed process sometimes just random letters and or numbers and end process. Then go to Start>run and type in msconfig and click OK, Look under the "startup" tab and uncheck the same process name if it appears there. The registry will need to be cleaned up but normal programs should be able to do that when you have disabled the rogue program.



These things can disable recognised anti-malware programs and system tools like task manager, so you may have to download process explorer or killprocess to stop the process, you need also to rename the malware bytes .exe file to, say for example, xxxx.exe or just copy it to the same folder when it will produce a copy called "copy of..." and run that. Instructions on the malwarebytes.org site
Andy
2010-02-09 16:28:30 UTC
you should never ever open up a video link or anything like that that promises lots of good stuff. Especially on a site like Facebook





You seem to have some terrible malware and adware on your PC

my recommendation would be to download combo fix

it's a very useful, very powerful virus removal coal

it completely turns off all services and programs including Explorer.exe so it is very drastic, but in your case, I'd recommend using it



It doesn't however, currently work on Windows 7
anonymous
2010-02-09 16:31:27 UTC
You've been infected with the koobface virus.



Here's a couple links on info about the koobface virus:

http://www.reuters.com/article/idUSTRE4B37LV20081204

http://en.wikipedia.org/wiki/Koobface



All you need to do is scan your computer and delete the infected files

A good free antivirus program is AVG ( http://free.avg.com/us-en/homepage ) , but if you want a better anti-virus program you can always try pirating a copy, I DO NOT PROMOTE PIRATING, but it's what I had to do to delete a similiar trojan/ malware from my computer.



Also if you ever see a virus that says system32 (random number).exe delete it, it won't do anything...



Hope I helped... good luck!
Romzi a
2010-02-09 16:26:07 UTC
Yeahh just ask Mr Google.you can get everything that you want, and it is trial version.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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