My System is infected by several trojans and virues and can not clean them?

Question

I was working on a program when by error click on the wrong link and multiple adult pages popedup. after I closed them my system show an infection. My desktop change, my background was removed for a bleu screen, when the system is idels you can see bugs come out and start eating the desktop.

I have run AVG, PCtools, several steps found on other pages, and several processes from safe mode and nogo, When you open the properties for the desktop several tabs are missing primarily the one were you can change the background. I just reinstall the OS becuase of a virus that neither Norton, mcfee nor AVG could clean and really don't want to do it again. Any assistance wil be greatly appreciated. These are the trojans found:

TROJAN horse Agent.WLQ in windows\sytem32\lph5rmj0erac.exe

TROJAN horse pqtched_c.PO in program files\panda Security\activescan 2.0\pskavs.dll

trojan horse Generic_c.OYJ in windows\system32\lph5rmj0erac.bmp

virus win32/Heur in windows\system32\sysrest32.exe

Answer 1

hi



type into google windows live saftey center

follow the screen promts to do a free check

and it will remove all for you

you can also do a free tune up

and safety scan its good and it is free

pcleaner is good and free i use it all the time after surfing the net

also type into google f-secure free online scanner its also brill and free and removes all make sure you use the right one free on line scanner

you can also use trend micro free house call

please use a good anti virus prog like kaspersky and belive me you will have no probs like this again

Answer 2

First off if you just reinstalled the OS and you are once again infected I suggest you change you take computing security a little more seriously.



That said go to the link below to get help. It may take a few days to fix your problem so be patient. They helped me.



http://www.safer-networking.org/en/



Clck on Forums > Malware Removal

Be sure to read the "BEFORE you POST..." message.

Sign up and state your problem as best you can.



Another site that I cannot vouch for is:

http://malwareremoval.com/forum/



Good luck

Answer 3

Probably the easiest solution is a system restore which will revert the computer back to the last sucessful session



when u start up ur computer before your operating system boots up... press F12 or F8 on some computers and navigate through the screen that comes up until you see System Restore, or Revert To Last Known Sucessful Login or something like that



good luck

Answer 4

what form of computer is it,if its a dell operating xp and also you opt for to fix it to get rid of the trojan,this what you do ( ,restart your computer ,have your finger on(carry down) left ctrl button,and(repeating tapping both key) f11 or f10 counting on your form even as the double blue bar pop united statesin case you miss it,you ll could restart it again and repeat the steps above,in case you get via,you'd be taken to a show which will say reboot computer or pass to dell restoration(caution!!! once you commence the dell restoration procedure do no longer CANCEL,or you'll in no way be able to apply this characteristic ever again,till you're taking up it to a keep and characteristic it reloaded,and keep on with the teachings on your show,quickly after its all executed your computer be like you acquire it in the present day like new,basically bear in mind this is necessary to reinstall each and every of the homestead windows updates again,and all of your different information,so make up decrease back up reproduction's of your own information,this is necessary to nonetheless reload each and every of the homestead windows updates,once you've a exterior problematic rigidity unplug it from the computer previously intending with the above

Answer 5

Sadly one of the only things you can do is to format your hard drive and reinstall the operating system that you are using.



So if you do this just make sure you back up your important documents first.

Answer 6

if you know exactly what files you want to get rid of, download hijackthis and delete them by selecting them from the list. just make sure you dont delete anything that's not malware.



the easy way out is to format and reinstall but that's not always a practical solution.

Answer 7

1.You should scan your PC using Trend House Call just open:

http://www.trendsecure.com/portal/en-US/tools/security_tools/housecall

then click .

2.If the Proplem continues ,you should format the windows and install it again.

Answer 8

My friend, Download Avast first and scan. After that download Spybot search and destroy. This will get rid of them guaranteed.