Try MalwareBytes and Superantispyware. Both are free.
MalwareBytes
http://www.malwarebytes.org/
SuperAntispyware
http://superantispyware.com/
Download them, check for updates, then run full system scans. Run them consecutively and not at the same time. It could take a while so you may want to run the scans when you are away from your computer.
If you cannot get it removed after the above, you may want to join a tech group that specializes in providing manual instructions on malware eradication.
Free technical help forums
AumHa Forums
http://aumha.net/index.php
Bleeping Computers
http://www.bleepingcomputer.com/forums/
Spybot S&D Forums
http://forums.spybot.info/
Lavasoft Forums
http://www.lavasoftsupport.com/
Spyware Info Forums
http://forums.spywareinfo.com/index.php?showtopic=79038
GeekstoGo
http://www.geekstogo.com/forum/forums.html