Question:
Downloading the ITunes Program - windows installer cant be accessed?
snuggler
2009-01-15 05:48:38 UTC
I keep trying to download ITunes to my computer and it all seems to work fine until I try to run the program, and each time I get the same error message ...

The Windows Installer Service could not be accessed. This can occur if you are running Windows in Safe Mode, or if the Windows Installer is not correctly installed.

It's not in safe mode, and I've never had any problems with installation of programs in the past. How can I fix this?
Also, if it matters - I'm operating on XP.

Your help is greatly appreciated!!
Three answers:
scott8688
2009-01-15 08:41:39 UTC
http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en



try this link, it is a valid link from Microsoft for the Windows Installer. I believe your Windows Installer program is corrupted, try to download this installer.



First though, if you have, Try running Ccleaner, if you dont have it, find it at this website,



http://www.Ccleaner.com



It is a free program, run it first and clean up your hard drive. then go to the link and download the Windows Installer Program and then try to re-install the Itunes.



That should work in fixing your problems with Itunes.
2014-08-16 04:09:32 UTC
The best way is to download Ccleaner here http://bitly.com/UrALrK



Or you can go on Windows operating system locate the command prompt and go there to do the following:

Create a Recovery file of system and date it today.



Then begin by;

delete the 'Temp' folders..they have hidden subfolders so you need to set the attributes in order to bypass this. For each subfolder delete all cookies and rubbish left behnd after install-uninstalled programs. Do a 'dir' command to check your progress. Make sure the 'Temp' file is empty.



goto c:\windows\prefetch and delete everything in there..no exceptions



goto c:\windows folder and delete all the '$' files that have been installed by updates. They can all be succesfully deleted and just take up disk space.



Locate the Internet Temporary Files..Check to see how high the saving level is..some have it set at 30 days..but that stores faaaar tooo much data..though it slows down the system overal. Keep this to a minimum..suggest 2 or 5 at most.



Delete all 'cookies' all those you don't need.



Locate the windows directory and go through the folders you know and those you don't need. Check this once a week at least. Some programs will install under XP as NT and older systems where there is no check of systems weight.



Check to see that system files have not changed since last booting. Things like .ini files or .bat are important items.





Check for 'Hidden Directories' all over the disk...do this at the command prompt:



dir *.* /ah wil show these hidden directories



Check the 'dir' command for all parameters
2009-01-15 06:01:52 UTC
Try re-installing it, or you could have another hard drive as a master, and that as a slave.you will still be able to access all the data on the other hard drive.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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