The anti programs you have are junk, use these if you want to have it corrected!
YOU HAVE A VIRUS / MALWARE problem!
To combat this type of threat, please follow these instructions:
Turn the computer on, and boot into safe mode.
This is usually performed by depressing the F8 or F10 key during the boot-up process.
This is not a mandatory operation, but does provide extra protection while proceeding.
At the logon screen, log on to the computer.
Once you are at the desktop, go to the control panel and USERS.
** Here’s the trick! **
Create a new user account with administrator privileges.
Reboot computer and logon as the ‘new’ user account.
Download, install, update and run Anti-virus software and Anti-malware scanner, if available.
*** See links below for trial and free software to help combat this threat ***
After threat(s) are discovered, remove with pertinent software(s).
Utilize Windows Explorer or My Computer to access personal folder(s) & file(s).
Copy/move these folder(s) & file(s) to a safe location. example(s)… USB storage device, external drive.
FINISHED!
Congratulations, you have just combated a viral threat and won!
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