Question:
Downloaded iOS 7 but it won't install?
anny
2013-09-18 12:05:54 UTC
I downloaded iOS 7 on my iPhone 5, but when I click "Install" and I agree to the terms and conditions, it says "Software update is not available at this time. Try again later.". Why can't I install it if I have downloaded it? How can I fix this?
67 answers:
nicolle
2013-09-18 12:10:53 UTC
Same thing is happening to me! I'm getting so frustrated!
Siddhesh
2013-09-18 15:57:16 UTC
Apple still needs to verify that the update you just downloaded is being installed on a legit device. I guess the apple verification servers are overloaded given that a big bunch of folks are trying it together this being the first few hours after the release. I tried it for about 5 times and it finally went through. Either keep retrying or wait for a couple of hours when things should ease up.
2013-09-18 13:04:58 UTC
I have turned my iPhone 5 on and off and hard restarted it once and tried installing iOS 7 ten times and still won't install. I will keep trying until it installs, but it's crazy how it's not working for a lot of people.
Bay
2013-09-18 13:20:50 UTC
Im seriously having the SAME problem! It comes up as "Software update cannot be installed" and ive tried about 7 times! I've downloaded it and my computer wont let me install it either!! Apple needs to fix this. Even if its because millions of people are trying to download it, THEY SHOULD KNOW HOW TO SOLVE THAT! They knew millions of people would be downloading it at one time so they should allow millions of people to download it without a problem.
2013-09-19 12:13:56 UTC
I had the same problem. Try installing it another way: Connect your iPhone 5 to your computer and go to iTunes. Click the "Check for Update" (on the Iphone 5 device tab within iTunes). iTunes will then download and install the update onto the device without any problems. Hope this helps.
2013-09-18 13:24:04 UTC
I've also restarted twice. Tried installing about 5-7 times now. It's been downloaded for a solid hour or two now, not sure what the deal is!
muge
2013-09-18 13:51:20 UTC
I say, if you're not willing to wait a day or two, JUST KEEP TRYING!!!

I have tried to install it more than 20 times and it came up with the same problem but, IT WORKED after all. I did unplug my phone from the computer before trying again though, I don't if it has anything to do with it. After unplugging the phone, it worked on the 4th try.
Mish
2013-09-18 13:38:44 UTC
I"m having this problem too. I started the download on my iPad and my iPhone at the same time, the iPad worked just fine but my iPhone won't install. I've restarted the phone and tried it about 20x, and it just won't work. So annoying! I'm going to keep trying though since others finally got it to work.
Banna
2013-09-18 13:08:06 UTC
There have been occurrences when Apple's activation servers go down on account of the monster amount of immediate requests, and if you hit that button at the second the prompts appear, you might be left with a device that has no restoring in sight until the servers get up again. (Basically tommorow people try to download at once so it doesnt work but keep trying or try again later tonight or tommorow morning)
Gillian
2013-09-18 13:46:25 UTC
Mine did that too. What I did, was I went on my pc to download & install iOS 7 and while I was downloading it, I retried installing it on my phone while my phone was plugged into my pc. It failed to install at last six times before I plugged it in, but this time the apple popped up on my phone screen and is now installing. You could try that!
Confused1128
2013-09-18 13:17:13 UTC
I'm having the same problem, which is annoying because I've stayed up all night to download iOS 7. I would just keep trying
2016-03-10 03:08:13 UTC
Do you never read the questions asked ? here is one you should read I tried to update my iPhone to iOS 7 online and now I'm locked out of my phone. I can't get into because I'm not a developer, I can't restart, recover, or anything, because iTunes has blocked me out.
?
2013-09-18 13:29:22 UTC
Just so you guys now. Apple usually let's their users know ahead of time that it may be wise to wait one to two days after the update comes out to avoid this very issue. As most of you have guessed, yes, their network gets bombarded with literally millions of requests to install, and things get backed up. I assure you Apple is all over this and your install will work eventually. Keep trying.
V2K
2013-09-18 16:06:45 UTC
Is your iCloud backup running? If so, either wait for it to complete or cancel it and try installing the software update. I had the same problem. Just cancelled the iCloud backup and tried... it went through.. May be I'm lucky. Give it a try though!
2013-09-18 12:40:30 UTC
I had the same problem. I tried about 20 times and it finally worked. Installing now.
2013-09-18 13:48:39 UTC
I am having same problem. I have turned on and off at least 3 times and retried at least 15 times and still nothing. Hopefully it will eventually download. Frustrating but understandable with anything new.
David O
2013-09-18 13:17:28 UTC
Same here on both my ipad and iphone! I've hard reset both of them, but still getting the same problem.

I wouldn't mind if it was a download problem. But the fact it is actually downloaded just makes this all the more annoying.
?
2013-09-18 12:41:13 UTC
It was doing the same thing to mine. I tried like 4 times, then decided to restart my phone and try again and it seems to be working right now. Only time will tell i guess but its at the apple icon right now so i think it is all well
?
2013-09-18 13:18:20 UTC
The Apple servers are too busy, like when you call a busy phone line and all you get is a dial tone. Your best bet is to either keep trying in hopes that you'll be able to sneak into the queue or wait until tomorrow.
Elizabeth
2013-09-18 13:43:40 UTC
I have lost track of the number of times I've tried to download this. I have tried the hard reset with no luck either. Just glad I'm not the only one with this problem...very frustrated!
2013-09-18 12:45:18 UTC
Same thing was happening to me. Like others have said, I did a hard restart and it seems to be installing the download now. We'll see...
?
2013-09-18 14:07:57 UTC
Make sure your phone has more than 50% first off and make sure you have good connection. I had the same problem as everyone here but after a few try's mine started downloading
?
2013-09-18 13:41:05 UTC
Kept retrying for about an hour. It finally went through. I don't know, maybe 20 tries or more. Just keep at it, it will eventually work.

I didn't have to do a hard restart, I think that is unnecessary. Just keep retrying.
Adam
2013-09-18 13:16:11 UTC
3 hard restarts and at least 15 installation attempts with no luck. Glad to hear I'm not the only one.
2013-09-18 15:39:48 UTC
I tried it over 30 times and it finally worked and now its installing
?
2013-09-18 13:45:24 UTC
This is frustrating...



Where is Steve Jobs when you need Apple to work?



Will try again in a few days, as I am glad I am not the only one having the issue.
HMm.
2013-09-18 13:18:51 UTC
I have been trying over 20 times. It says verifying update and then it says software update unavailable for my ipad 2 retina display.
2013-09-18 12:17:12 UTC
Just keep trying it took my iPad about 5 or 6 times but eventually it works. I had the same message too. Frustrating!
Cliff T
2013-09-18 14:07:55 UTC
Took me 7 or 8 tries. Just keep trying.
2013-09-18 14:03:02 UTC
I've been trying for 4 hours now! Keeps saying 42 hours remaining and then there is a fault and I have to do it all over again!
?
2013-09-18 13:55:52 UTC
I tried about 50 times before it downloaded.... Just keep trying.
?
2013-09-18 16:14:51 UTC
Yeah had the same problem and was thinking it was only me but it's not all you have to do is keep installing it and eventaully it will take you to the apple logo and download
2013-09-18 12:45:32 UTC
Finally went through after four attempts. Installing now. Hang in there!
2014-09-15 03:55:20 UTC
Hi there,

I found a free download of Diner Dash 2: Restaurant Rescue here: http://bit.ly/1BDxpCD



it's the full version, avaiable for free! very fast to install

It is an excellent and super addictive game of the “casual game” type that, with its incredible graphics and detailed scenarios, makes it a truly entertaining game.
Shannon
2013-09-18 13:06:21 UTC
Been trying to get it for almost an hr did 2 hard resets and still nothing and even restarted it with still nothing so like y'all said its frustrating and glad im not the only one with this problem
?
2013-09-18 12:49:16 UTC
Tried the hard restart, and it still won't install. I guess I'll just keep trying? This is frustrating!
?
2013-09-18 14:59:22 UTC
My iPhone keeps saying software unavailable at this time try again later
Adrian
2013-09-18 13:41:47 UTC
just keep trying. The same thing was happening to mine but after 10-15 attempts it finally worked :)
Bianca
2013-09-18 17:03:28 UTC
My phone was having that problem too, but it's not that it has to be a certain battery percentage or you don't need to try it a bajillion times, first turn off your phone and then turn it back on and try it...that seemed to do the trick!
2013-09-18 16:59:42 UTC
Seems that I am lucky, tried only for 3 times, and now it is installing!!
2013-09-18 15:12:44 UTC
Lol just update on computer but u need newest version of iTunes xD took me only 20 minutes
Alexandrea
2013-09-18 13:12:18 UTC
Their system is most likely backed up from so many people trying to download at the same time.



It's happening to me and its super frustrating!
Shawna
2013-09-18 13:38:39 UTC
I had the same problem. I eventually shut down my iPhone and restarted it. Then it went through. Could just be a coincidence...!
?
2013-09-18 13:42:44 UTC
LISTEN make sure of these things, your app history is clear, battery percentage above 65. Then HOLD DOWN OFF BUTTON AND HOME BUTTON FOR 4 SECONDS!!!! then try.
2013-09-18 12:54:37 UTC
i am having the same problems :( restarted my phone twice, and tried doing it about 15 times, still nothing! you would have thought apple would have made it easy for people
Max Pond
2013-09-18 16:12:14 UTC
I was experiencing the same thing until I scrolled to the bottom of the privacy agreement thing. I scrolled to the bottom and agreed and it worked. Hope the same works for you...
2013-09-18 13:18:54 UTC
same for me, i've done the restarting and plugging my phone into the computer and still nothing. OH WELL i just have to keep trying
Tejas
2013-09-18 13:04:55 UTC
same thing hpnd to me... finally connected to itunes on laptop, downloaded and updating via itunes 11.1... its quicker.



whole process completed in <20 mins.. am on ios 7 now



good luck fellas :-)
2013-09-18 13:39:36 UTC
THAT WAS HAPPENING TO ME AND I TRIED SO MANY TIMES AND NOW IT HAS FINALLY COME UP WITH THE APPLE LOGO

just keep trying basically
2013-09-18 12:44:04 UTC
Maybe too many people are downloading it at the same time????
?
2013-09-18 13:42:30 UTC
yeah you have to download the new version of itunes on your laptop first, well at least that worked for me.
2013-09-18 12:39:45 UTC
You battery percentage needs to be at least 50%.
?
2013-09-18 13:00:44 UTC
I'm happy to see I'm not the only person this is happening to... I even tried the hard restart, but still NOTHING! :(
Jake
2013-09-18 20:16:45 UTC
What i did was both restart my PC and my phone and that did the trick for me :) hope i help
2013-09-18 13:55:17 UTC
___________________________________

!!!!!!!!!!!READ THIS !!!!!‼

You download the ios 7 do you that close your apps and

Wait 10 or 15 min and instal it

Dont work it restart your iphone ipad and wait 10 or 15 min .

Ps its work real

___________________________________
jr
2013-09-18 13:15:00 UTC
Im on my 4th try,fingers and cables crossed
2013-09-18 13:32:47 UTC
How do i hard restart? Im having trouble as well
2013-09-18 13:15:07 UTC
it's doing the same to me!! it's so annoying, I have restarted my phone like twice and It's still not woorking!! arghhhh
Poop Pee
2013-09-18 14:09:29 UTC
yeah, my ipod5 will not install it either but yet it is downloaded.
?
2013-09-18 13:33:11 UTC
YES I LISTENED TO ONE OF THESE COMMENTS AND INSTALLED IT USING ITUNES AND IT WORKED! DO IT USING ITUNES
2013-09-18 14:18:09 UTC
https://www.youtube.com/watch?v=pNMAmqYq6ik
?
2013-09-18 13:19:23 UTC
i have the same problem
2013-09-18 13:08:21 UTC
Bollox to this. I'm going back to windows phone.
2013-09-18 16:52:33 UTC
been trying for hour
Dom
2013-09-18 16:10:59 UTC
stop all runnig apps and then try
2013-09-18 13:41:43 UTC
THIS IS HOW YOU FIX THIS: TURN YOUR PASSCODE OFF!
Daisy Diamandis
2013-09-18 13:39:09 UTC
I KNOW RIGHT WHAT THE HECK


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