untitled
2009-03-07 15:44:14 UTC
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-60 2.00GHz
Memory (RAM): 2047 MB
System Type: 32-bit Operating System
Windows Vista Home Premium edition preloaded when I bought it, without the Service Pack 1.
I have tried several times to install the SP1 through Windows Update, but each time it would stuck a 98% of Stage 1 of 3 or something like that, and 3 hours later tell me it hasn't installed and reverting changes. I also noticed that after each installation try, a new directory with random letters and numbers was created in root directory.
I have checked Event Viewer and we noticed these errors occuring during the SP1 installation:
"Windows Servicing identified that package KB936330 (Service Pack) is not applicable for this system."
"Volume Shadow Copy Service error: Unexpected error querying for the IVssWriter Callback interface.hr = 0x 80070005. This is often caused by incorrect security settings in either the writer or requestor process."
"The target file for the Windows Feedback Platform (a DCC file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9."
"The print spooler cannot start because the PrinterBusEnumerator could not start. Error code 0x 80070006. This can occur because of system instability or a lack of system ressources." (this one I saw more than one time)
I had checked Windows Update, HP Update and HP Health Check for other updates prior to SP1, and I installed all of them without any problems.
I have a AVG Anti-Virus Free Edition version 8.0.237 and I don't have any viruses on my computer (I scan it every day).
By the way, I also have Java 6 Update 11 Standart Edition (build 1.6.0_11-b03 and there is an Update 12. When I try to install it through the Java Updater, I get the message "Failed to download required installation files."
How can I update Windows and Java?