How do I recover email from outlook? -See details -?

Question

PC had Win2k installed in c:\winnt and outlook 2k
I updated the machine to office 2003 (including outlook 2003)
I backed up all email/folders/contacts/etc. to a .PST (on a network drive)
Rather than doing a HDD wipe and fresh install I installed WinXP (fresh from CD) into c:\windows Leaving the install of win2k in c:\winnt
Then I installed office 2003 and many other programs.
I imported the backup file (from a network drive) thinking everything went great.
A few days later they call saying all the e-mail is not there.
They had e-mail from 2003-present. It only had e-mail from this past year.

I tried grabbing the original .pst files (the mail file, and the archive) from the old \documents and setting directory and importing them.

The best result I got was the original welcome message from outlook, dated in 2003. From there the e-mail started back up in 2006.

I need to know if there is anything else I can do to recover these missing messages. (yes I did see them in before this)

Answer 1

click on help in outlook and also here is a tip site. search their archive.



http://www.outlook-tips.net/



also look for help here



★★ MICROSOFT PRODUCT DISCUSSION GROUPS ★★



◙ Here are hundreds of Discussion Groups for Microsoft products such as Internet Explorer, Outlook, Outlook Express and the list goes on and on. There is even a discussion group for the new Internet Explorer 7 beta.



◙ You'll need to signup for an MSN Passport Account to use these groups. But it's really worth your time. You'll receive better help here than anywhere. But if you didn't pay for the product it might be smart not to mention it here. If you want help that is.



☞ http://www.microsoft.com/windows/ie/community/default.mspx



◙ Official Internet Explorer 7+ Blog



☞ http://blogs.msdn.com/ie/archive/2006/03/24/560095.aspx



◙ Internet Explorer 7.x Tips



☞ http://www.google.com/search?q=ie7+tips



◙ Microsoft Winows Vista Tips



☞ http://www.google.com/search?q=windows+vista+tips



◙ Microsoft Winows Vista Blogs



☞ http://www.google.com/search?q=windows+vista+blog



◙ Here is another great forum for discussing Microsoft Windows and Linux problems.



☞ http://www.bleepingcomputer.com/forums/



◙ Themes to make Windows XP look like Windows Vista



☞ http://www.crystalxp.net/

Answer 2

Hopefully the backups are still there (pst files). Sounds as if I may be telling you something you already know, but on the very slim chance you don't: one ********* thing Outlook may do to them (did it to me, watch out!) is if they have ActiveSync, set up with a PDA as peer? If Outlook detects the PDA is "senior" in dates, Outlook may "wipe" emails. I suppose the same sort of thing could happen across any sort of sync-ing network. If *that*'s not it, then maybe he import happened into a folder *not* the main email folder but rather a "personal" email copy of the main email folder? (At one time I had a client who had "inbox" subfolder under "archive" and things ended up really messy for awhile...)

Answer 3

Microsoft Outlook or Outlook Express ?? There is export/import feature pls try this