AV Security Suite Virus help?

Question

Okay so I got the AVSS virus on my computer. I don't want to download any of the stuff online because frankly I don't trust most of it. I have the AVG Free 9.0 and it has always worked for everything I ever ran into. The problem is, I can not open it because it says that my "taskmgr.exe" is infected. I can not uninstall the program, because there is no program to uninstall. Rather, it is a virus, which is why I wanted to use my AVG to remove it. Problem is, I can't open it. So I found something on the net that says I can open my Task Manager and remove the files. No problem. Trouble is, when I open the TM, it too closes because my "taskmgr.exe." is infected. So how am I to remove something if I can't get to any programs to remove it through??

This is the website that told me about using the TM --- http://www.precisesecurity.com/rogue/av-security-suite/

Please help. It is getting really annoying now.

Answer 1

You should disable that virus at first before staring its removal. Try in this way:



1. Restart your computer. As your computer restarts but before Windows launches, tap “F8” key constantly. Use the arrow keys to highlight the “Safe Mode with Networking” option as shown in the image below, and then press ENTER.



2. Open Internet Explorer. Click on the Tools menu and then select Internet Options.



3. In the the Internet Options window click on the Connections tab. Then click on the LAN settings button.



4. Now you will see Local Area Network (LAN) settings window. Uncheck the checkbox labeled Use a proxy server for your LAN under the Proxy Server section and press OK.

Answer 2

I just had this happen to my computer, what I did is:

Normal Restart my computer, then time as ur start button in the bottom left corner appears, click it and then click run, type "msconfig" in the run box. You have to do this before the virus has a chance to load, otherwise it will say that msconfig is infected. So once you run msconfig click startup tab and disable all startable services, and then click ok, and it will tell you that you need to restart your computer. After you restart your computer this time, the virus will not load, and you will be able to open anything on your computer as normal, including your virus software to remove the virus.

Answer 3

You need to restart your computer into safe mode - I also recommend you download A-squared Free by Emisoft - It has amazing detection rates and I use it in tandem with AVG usually



Anyway, when windows restarts mash the F8 key on your keyboard and it'll give you a bunch of choices - choose safe mode and then the virus will not be able to run. That'll allow you to scan.