2007-02-15 11:05:40 UTC
I just loaded Office XP onto my computer. I was running Office 2003. All programs run fine except Outlook. When I try to open outlook a window pops up that says "Unable to open your default e-mail folders. Could not open the item. Try again" The only choice is "OK"
After clicking on OK, a second window pops up that says "Would you like to open your default File System folder instead?" The choices are "Yes" or "No". Clicking "No" ends the program. Clicking "Yes" takes me to "My Computer".
My Outlook Express still works fine. I have searched online for an answer without much success, but I see this is not a new problem. I have tried adding a new account via control panel>mail, with no results.
I only use outlook for the calander function and would hate to lose all that is in there already. I don't have a disc for Office 2003 or I would just try to reinstall that.
Any help?
Thanks