Question:
my pc is shutting down every 5 minutes but when its on safe mode its not so how can i fix it?
super t
2007-11-03 15:40:07 UTC
my pc is shutting down every 5 minutes but when its on safe mode its not so how can i fix it?
Six answers:
CIS1974
2007-11-03 15:54:59 UTC
If you have a windows operating system, you can install a program provided by microsoft called "WinDBG". Every time your computer crashes it creates a "DUMP" file which is stored in the following folder:



C:\WINDOWS\Minidump



Inside this dump file you'll find information regarding drivers, applications or services which crashed your pc. You can open this dump file using the "WinDBG" program. This link which will take you to the software provided by microsoft. (it's free)



http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx



The program is not hard to use, but you do need to read and follow the instructions in order to get the answers you are looking for. Once you know which driver/program or service crashed your computer, you can then take the next step towards fixing your pc.
Pat B
2007-11-03 15:56:49 UTC
First do a virus scan, if there is no virus then restore your computer to an earlier time before you had the problem, before doing a restore disable your anti virus and exit all instant mail or any applications that are running.....it sounds like you have downloaded something that is causing this problem, if you remember what you downloaded before the problem uninstall it, good luck
2007-11-03 15:43:57 UTC
Again, dirty system or hardware heat-related issue.

Might also be a virus. Run a virus scan. If that does not fix it, use System Restore to revert back to a time when the system worked. You might have installed something that's killing the system.
TheHumbleOne
2007-11-03 17:03:37 UTC
Click Start

Settings

Control Panel

Power Options

Carefully check the settings here.
AnrietteC
2007-11-03 15:44:09 UTC
It's a virus, download an anti-virus like AVG Free Edition and AdAware 2007 Free, they will get rid of it.
2007-11-03 15:51:27 UTC
SPYWARE REMOVING



you MAY have:



MESSENGER SPAM:



these next two security settings affect ONLY XP Home as Vista has these already coverd.

Services.these 2 "ports" are open by default in XP and need to be closed to hackers.

start

control panel

administrative tools

services:

Alerter:

right click

select properties

from drop down menu select disable

next find Messenger in the M section and also disable the same way.



IF the above does NOT solve your popup problem,it's almost sure you need;



SPYWARE PREVENTION and REMOVAL:

1st,shut down system restore:

the REASON we shut down System restore is that nasties like to hide tthere and when you restore to an earlier time,you drag those nasties right along with your earlier restore point and you've gained NOTHING!

shutting down system restore DELETES those old restore points ALONG with any nasty hiding in them.

later,we'll set up a new CLEAN restore point to work from.



XP HOME:

start

all programs

accessories

system tools

system restore

settings

drive (c)

check OFF box



VISTA:

The Windows Vista System Restore feature will make sure that software installations, drivers, and other updates can be rolled back. The only price to this feature is some disk usage. If you want to disable System restore, which is a bad idea, it's really pretty simple.

Just to make sure you understand… Windows Vista has just been released. There are bugs. Things will crash. Disabling System Restore will keep you from rolling back changes.

So, you've read this far. Now let's disable it. Type system restore into the start menu search box

click open system protection.uncheck:

OS (c) (System)

turn system restore off { ok }



now it's time to turn to internet options and clean up THAT puppy!



XP or Vista:

start

control panel

internet options

General:

history_clear

cookies_clear

temp files_clear



Privacy:

advanced

override

allow 1st party cookies

Block 3rd [ tracking ] cookies



XP ONLY:

Advanced:

ActiveX:

un check all "unsigned or unsafe ActiveX elements



ok,exit internet options



next:



start

my computer [ XP ] or computer [ Vista ]

local disk drive (c) [XP] or OS (c) [Vista]

windows

prefetch folder

edit

select all

press delete



now go to:

temp folder

edit

select all

press delete key



COOKIES [XP ]:

my computer

local disk drive (c)

documents & settings

username

cookies

delete all



COOKIES: Vista:

start

search pane enter

appdata

local low

microsoft

CryptnetUrlCache

Content & MetaData

empty these 2 folders of vista cookies



that's about all you can do internally,now for some security downloads i use and HIGHLY reccomend:



Avast anti-virus

http://www.avast.com/eng/avast_4_home.html



AVG Free Advisor - AVG Anti-Spyware Free Edition

Download antivirus for free, as well as other free AVG products, join the millions of home users that trust AVG to protect their computers.

http://free.grisoft.com/doc/download-free-anti-spyware/us/frt/0



AVG Anti-Rootkit 1.1.0.42

http://www.freewarefiles.com/program_9_90_22524.html



Arovax Shield :

protects your IE and Firefox from unwanted extensions like odd toolbars or malicious browser helper objects and keeps your default home page settings secure. It pays particular attention to hosts file, system registry and other crucial areas of your PC which are most frequent targets of malware.

Arovax Shield discovers and blocks suspicious activities. After this it acts depending on your preferences: notifies you letting you make the final decision or automatically defines if the activity is actually harmful to your computer.

And while other security systems of similar complexity and security level are beyond the pocket of most small companies and individual users, Arovax Shield is absolutely free and available to anyone.

http://www.arovaxshield.com/



Spybot - Search & Destroy 1.5.

This new version features a lot of improved detection mechanisms (which in parts were already made available through the regular 1.4 updates in the past months), improved Operating System support (Windows Vista integration, restored support for Windows 95, more compatibility with Wine, support for bootable Windows CDs), improved browser support (e.g. for immunization)

http://www.safer-networking.org/en/index.html



Yahoo! Toolbar helps you:

Make the Web a safer place

* Spyware Protection eliminates dangerous spyware

Organize your Web experience

* Bookmarks keep your favorites at your fingertips

* Personalized buttons get you to your most used sites in 1 click

* Web Search with instant suggestions as you type

Stay in touch with friends

* Yahoo! Mail alerts let you know when you've got new mail

http://toolbar.yahoo.com/



this next download will clean out old,unneeded files making your computer faster.



Over 90 million downloads!!!

CCleaner :

is a freeware system optimization and privacy tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware! :)

http://www.ccleaner.com/



this next download allows you to check any link BEFORE you open/download it! there will be a GREEN icon for SAFE and RED for DANGER.

pay attention to these icons when doing google,yahoo,ect.,searches.



The Browser Defender™ toolbar allows you to surf safely by displaying site ratings as you browse the Internet. When you visit a site its address will be checked by our servers and a rating shown in toolbar based on any malicious behavior or threats we have found associated with the site.

The toolbar also integrates with the search results provided by popular search engines such as Google and Yahoo! so you can see if it is safe to continue before you visit a site.

http://www.browserdefender.com/download/



this next download allows you to check each link by right click BEFORE you open/download it.

you now have TWO methods to protect yourself from malicious downloads!



LinkScanner Lite - Reviews and free LinkScanner Lite downloads at Download.com

LinkScanner Lite - Analyze Web site content and safety and receive advices in real time. - Review and free download at Download.com

http://www.download.com/LinkScanner-Lite/3000-2144_4-10610872.html?tag=dl-blog



download/install/update/run all the anti spyware/anti-rootkit freeware [ did I mention EACH of the above is FREEWARE? LOL! ]

run these at LEAST twice !



OK,NOW !!



it's time to turn restore system back on again and create a new,CLEAN restore point for you:

XP:

start

all programs

accessories

system tools

system restore

settings

drive (c)

setting

place a check in the restore box where you un checked it before

look for the create a restore point link and create your new, CLEAN restore point.



VISTA:

start

search pane enter:

system restore

click open system protection link

check OS(c:) (System)

click create a restore point

follow prompts



you can use this procdeure to rid yourself of messenger pop ups,spyware,virus',ect.

no different!



just add Avast anti-virus

http://www.avast.com/eng/avast_4_home.html



Malware Removal Guides and Tutorials

http://www.geekstogo.com/forum/Malware-Removal-Guides-Tutorials-f121.html



Dealing with Unwanted Spyware and Parasites

http://mvps.org/winhelp2002/unwanted.htm



VIRUS REMOVAL:



this is a realll P.I.A. !!!



there ISN'T any magic "Silver Bullet" to do it all in one step.

this will take time,effort and dLOTS of patience!!





THE 1ST PART YOU NEED TO DO offline:

boot up and press f8 till you get safe mode option

boot up in safe mode



run anti-virus program

run anti spyware program

shut down System Restore

clear cookies

clear temp files

clear history

clear pre-fetch folder

clear out ALL emails starting at 2-3 days ago or when you 1st knew you were infected in:

ALL folders

sent

trash

junk



bookmarks or favorites folder in I.E. or Firefox



as you can see,there's QUITE a bit of work ahead of you.



shut down System Restore:

virus/spyware can hide in your system restore points so we shall delete all previous restore links hiding places by turning system restore OFF.

later,when we finish,we'll turn it back on,set up a new [ CLEAN ] restore to work from in the future.

hopefully,lol,you'll never need it !



XP Home:



start

all programs

accessories

system tools

system restore

settings

drive [c]

settings

check the OFF link



VISTA:



start

control panel

performance and information tools

open disk clean up

select o.s. [c]

select more options

select system restore and shadow copies

select clean up



XP Home & Vista:

start

control panel

internet options

general

clear cookies

clear temp files

clear history

and set history days to keep to 0



clear temp files

not all your temp files will be removed so easily,so we need to do this manually as well.

start

my computer [ or just computer in Vista ]

windows

temp

file

click view

select all

press delete key on keyboard to delete all



Vista:

in those 2 folders,click name,that selects all files

press delete key to delete



Clear Pre-Fetch Files

start

my computer [ or just computer in Vista ]

windows

prefetch

file

select all

press delete key on keyboard



Vista:

check name to highlight all files

press delete key on keyboard to delete all



empty recycle bin



run anti-virus and anti-spyware programs again

Spybot

AVG anti-virus

AVG anti-rootkit

Rootkit Revealer

http://browseraddons.friendpages.com



when your protection programs find any pirates,DELETE them,do NOT quarantine !!



should you NOT have ANY protection programs installed:

Avast--anti-virus

AD Aware--anti-spyware

Spyware Blaster--anti-spyware blocker

Rootkit Revealer--anti-rootkit

Arovax

PC Tools Firewall--firewall to replace MS's deficient firewall [ turn that sucker OFF ! ] and replace with above.



replace windows firewall with PC Tools firewall

install Arovax protection and choose protection for internet explorer if you use it,firefox if you use that or opera if you use that

install spyware blaster and set for internet explorer and/or firefox protection



should you choose to install Firefox web browser [ and you SHOULD ]

here are some Firefox Security Extensions to install

CallingID Link Advisor

Finjan Secure Web Browsing

No Script

Dr. Web

SafeDownloads

http://browseraddons.friendpages.com



now it's time to set up your new [ clean ] restore point



XP Home:



start

all programs

accessories

system tools

system restore

settings

drive [c]

settings

check the ON link



Vista:

start

control panel

back up and restore center

create restore point

create restore points on selected disks

select drive

click create

apply and ok



FINALLY....



SECURE COMPUTER:



NEVER !! :



open an email from:

anyone you do NOT know/trust

anyone purporting to be/from:



Microsoft

your bank

your creditors

your government

your financial company/ies

even your lawyer/s or church UNLESS you have a prior agreement with them

online petition

contains attachment/s



Spy Sites



Stop Web Sites from installing Spyware, Sleazeware and Cookies on your PC



SpySites includes a database of over 4,600

known Spy/Sleaze sites and guides you

through the simple process of including them in

Internet Explorer's Restricted Zone and setting policies

to prevent them from performing intrusive acts on your PC.

By setting the policies for the Restricted

sites zone to a very high level of security,

you can be assured that any web sites added

to the Restricted sites zone cannot do

certain things which could compromise your privacy

and security such as installing and/or running:

Spysites

http://camtech2000.net/pages/spysites_pr...



Pre-Fetch File Cleaning



pre-fetch files are "cached" or stored copies of files/websites you visit each session

after a period of time,these files hog up a LOT of disk space

for this reason,i advocate the deletion weekly of those space hogs

some claim that windows will automatically remove files older than 7 days

I have found MY pc does NOT perform this task so I do it manually

what happens is,when you go to a website,your pc looks into your pre-fetch file/folder

to see if that website is "cached",stored there FIRST

this gives you a faster website load,BUT,you get the "cached" version and NOT the NEWEST version

unless you have "check for newest version" checked in internet options

it may take that website 1/2 a second longer to load

but,you'll get the newest version loading each time



as added security,spyware removers often miss these files,so delete them manually.



My Computer,disk drive [c],windows,pre-fetch,view,select... all,select delete



same situation with Temp files:

Temp File Folder



i use Disk Clean to clean up extraneous files i no longer need

however,every time i use Disk Clean,it DOESN'T clean out c:\windows\Temp Files!

solution?

My Computer,local disk drive [c],windows,temp

you can safely delete each temp file there.

i leave the most current [that day] alone.

also,do not delete any FOLDER there

folders have a folder icon,leave alone

[ Vista,it's Computer ]



Firefox Web Browser:

tools

options

content

check block pop ups



load images automatically:

exceptions:

enter those websites addresses that show up on pop ups that appear AFTER you close a browser window

also add those same urls to

Privacy

Cookies

Exceptions



there are a number of kewl Security add on firefox extensions i use and they are:

CallingID link advisor

Dr. Web [ link checker ]

Finjan Secure Web Browsing

No Script

SafeDownload

http://browseraddons.friendpages.com



Step #1: Remove spyware with Windows Add/Remove Programs utility.



Sometimes all it takes to get rid of spyware say like AntiVirGear, is to remove the program using the Add/Remove Programs control panel in Windows.



In Windows XP Professional, click on Start > Control Panel > Add/Remove Programs

In Windows 2000 Professional / Windows ME / Windows 98, click on Start > Settings > Control Panel > Add/Remove Programs.

In the list of programs, search for the software you want to remove. If you see a program you don’t recognize or don’t recall installing, look it up in Google to learn what it is.

Select the questionable program and remove it with the Remove button.



Step #2: Kill spyware using the Windows Task Manager



To kill any spyware process that has infected your computer, you will need to use the Windows Task Manager to check by process, highlight the process in question, and then end the task. To do this:



Press CTRL+ALT+DEL or CTRL+SHIFT+ESC on the keyboard.

Click on Processes Tab to see all active tasks. For easier detection, left click the process under the heading Image Name.

Find and kill all spyware processes:





Once you’ve identified the spyware process, press DEL on your keyboard or click End Process to kill it from your system.

Step #3: Use PsKill to Kill a Process



Sometimes a parasite can disable your Windows Task Manager so you can use pslist and pskill (a third party application by Mark Russinovich) to list and kill the unwanted processes.



Download PsKill or PsList.

Extract the program from the .Zip archive.

Move pskill.exe to your C: drive.

Open a command window and click Start > Run.

Type cmd and click the OK button.

In the command window, type C:pskill.exe and the name of the process you wish to kill, then press Enter. For example, if you wanted to kill the process for AntiVirGear, you would type: C:pskill.exe AntiVirGear.exe.

If the file was successfully removed, PsKill will say “process spyware.exe killed”.





IF you follow all the above suggestions,you'll not have the Fort Knox of computers,but Dammed close !


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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