Rajen R
2011-07-07 08:29:06 UTC
I purchased Windows 7 64 bit a few days after it launched in the UK. I did a clean install and it's usually running great.
As you are all aware, the normal loading process is as follows;
a) switch on computer
b) BIOS loads
c) we then get a black screen with "Starting Windows"
d) then 4 glow lights come on, rotate a bit and turn into a windows logo
e) then we get a blue welcome screen with a possible password request
f) windows then loads the desktop.
My problem is, that perhaps in 1 out of 10 times, Windows does not load past the "Starting Windows" part. I can see the "Starting Windows" message but the glow lights do not appear and nothing more happens even if I leave it for an hour.
To be honest, this has been happening (about 1 out of 10 startups) since I first installed Windows 7, but I have ignored it as when I reset the computer after this error, most of the time (90%) it then loads fine. I cannot remember the last time when it failed twice in a row.
It's becoming a little more of an issue lately as I am messing with remote desktop and wake on lan.
What is my best option to solve this? Is there some way of setting a log and then viewing it to see where it stalled?
Should I call microsoft and pray they have a solution (yea right)?
Is this a common problem?
I appreciate any advice. Please assume that I am computer literate so be as technical as you like.
Thanks.